Information We Collect

We may collect personal information that you voluntarily provide through our website's general inquiry form, including:

• First and last name

• Phone number

• Email address

• Subject of your inquiry

• General message or inquiry

• Other information you voluntarily provide

Our website may also automatically collect certain technical and usage information, such as your browser type, device type, pages visited, referring website, approximate geographic location, and general website activity.

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General Inquiry Form

Our website contact form is intended for general inquiries only.

Please do not submit sensitive medical, mental health, treatment, diagnostic, insurance, or other private health information through the general inquiry form.

The general inquiry form is not intended to be used for emergencies, crisis communication, clinical consultation, treatment discussions, or the transmission of Protected Health Information ("PHI").

Submitting an inquiry through this website does not establish a therapist-client, physician-patient, or other professional healthcare relationship.

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How We Use Your Information

Information submitted through this website may be used to:

• Respond to general questions or inquiries

• Provide information about Emerge Therapy & Wellness

• Assist with general questions regarding our providers or services

• Direct inquiries to the appropriate person when necessary

• Operate and maintain our website

• Improve website functionality and visitor experience

• Protect the security and integrity of our website

• Comply with applicable legal requirements

We do not sell your personal information.

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Protected Health Information & HIPAA

Emerge Therapy & Wellness recognizes the importance of protecting the privacy of health information.

This website's general inquiry form is not intended for the submission of Protected Health Information or detailed medical or mental health information.

Information shared with a healthcare provider as part of an established professional relationship may be subject to the Health Insurance Portability and Accountability Act ("HIPAA"), other applicable privacy laws, and the provider's Notice of Privacy Practices.

This website Privacy Policy is separate from, and does not replace, any Notice of Privacy Practices that may apply to healthcare services you receive.

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Cookies & Website Analytics

Our website may use cookies and similar technologies that help the website function properly and provide information about how visitors use the site.

This may include information such as:

• Pages viewed

• Time spent on the website

• Browser and device information

• General traffic patterns

• Referring websites or search sources

We may use this information to understand website performance and improve the visitor experience.

You may be able to control or disable certain cookies through your browser settings or the cookie preferences provided on our website.

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Third-Party Services

Our website may use third-party services to provide functionality such as website hosting, analytics, maps, email communication, forms, or other website features.

These third-party services may collect or process information according to their own privacy policies and terms.

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External Links

Our website may contain links to third-party websites, individual provider websites, client portals, scheduling platforms, educational resources, or other external services.

Once you leave the Emerge Therapy & Wellness website, the privacy practices and terms of the third-party website or service will apply.

Emerge Therapy & Wellness is not responsible for the content, security, or privacy practices of external websites or services.

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Individual Providers

Emerge Therapy & Wellness may feature information about individual mental health professionals and other providers practicing within the Emerge community.

Individual providers may maintain their own scheduling systems, client portals, electronic health records, websites, privacy practices, and policies.

Information provided directly to an individual provider or through a provider's external system may be governed by that provider's own privacy practices and applicable healthcare privacy laws.

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Information Security

We use reasonable administrative and technical measures designed to protect personal information collected through our website.

However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure. For this reason, visitors should not submit sensitive medical or mental health information through the website's general inquiry form.

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Children's Privacy

Our website is intended to provide general information about Emerge Therapy & Wellness and its services. It is not designed to knowingly collect personal information directly from children through the general inquiry form without appropriate authorization.

Parents or legal guardians seeking information regarding services for a minor should contact the appropriate provider.

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Your Privacy Choices

You may contact us if you have questions about personal information you have submitted directly through our website or wish to request correction or deletion of that information.

Certain information may need to be retained when required by applicable law, business requirements, or professional record-retention obligations.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or applicable requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

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Contact Us

If you have questions regarding this Privacy Policy or the privacy practices of this website, please contact:

Emerge Therapy & Wellness
Youngsville, Louisiana

Phone: 337-362-1819
Email: TBD

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